Virtual Strategies for Engagement and Rapport Building

Robert Dousa

Training Description

One of the most significant challenges for clinicians these days is effectively engaging system-involved or at-risk youth and young adult clients by video conferencing, especially those perceived as being challenging, like those with behavioral challenges, as well as patients and clients with substance use disorder.Part of what makes this challenging is ”reading the client” within the limitations of the video conferencing platform. We will learn how to make adaptations upon the uses of motivational interviewing (MI) and other engaging techniques in the video conferencing modality to support clients towards healthier lifestyles.

Learning Objectives

• Participants will explore how to establish a personal, healing-informed management of vicarious trauma to maintain the optimum mindset to successfully use video conferencing when coaching clients to better choices.

• Participants will learn video conferencing rapport building techniques such as creating a mutual therapeutic space, movement and new ways of processing feedback to support…