Supervising During a Crisis: Managing Staff Stress, Productivity and Telehealth

Rachel Michaelsen

Training Description

In this unprecedented time, staff and supervisors are challenged in new and unexpected ways. In the class, Supervisors will learn how to identify and address stress and vicarious traumatization in their staff, address productivity concerns and expectations and supervise the challenges and ethical concerns of Telehealth.      

Learning Objectives

• Assess supervisees level of stress and vicarious traumatization to determine which kinds of interventions are needed to address the impact of stress and VT
• Determine types of interventions to address time management and productivity challenges for staff in need of help
• Teach staff how to effectively and ethically provide Telehealth services

Agenda

9:00-9:15 Introductions, Course Overview

9:15-10:15 Assessing and Addressing Stress and VT in staff.

10:15-10:45 Assessing and Address Staff’s challenges with time management and productivity.

10:45 – 11:00 BREAK (CEUs will not be issued for this time)

11:00 -11:20 Assessing and Addressing Staff’s challenges with time management and productivity. Continued

11:20-12:10 Assessing and Addressing Challenges to Telehealth Delivery

12:10-12:15 Evaluation and Adjournment

Meet Our Trainer

Rachel Michaelsen, LCSW, is a clinical social worker who has worked in HMOs, public agencies, and private practice as both a mental-health provider and a supervisor for over thirty years. She has taught courses in DSM-5, clinical supervision, law and ethics, childhood psychopathology, time management, vicarious traumatization and energy psychology at universities, conferences, and mental-health agencies.

This course meets the qualifications for (3) BBS CEUs for LCSWs and MFTs as required by the California Board of Behavioral Sciences & is provided by Fred Finch Youth Center, CAMFT Provider #045295.