Thu, Mar 18 | Online Event

Integrating conflict resolution and restorative practices into your work with systems involved youth

Jon Gilgoff

Time & Location

Mar 18, 9:30 AM – 4:30 PM
Online Event

About the Event

Jon Gilgoff

Training Description

Though conflict may feel like a huge barrier, it can also be a great asset in building healthy and productive relationships with and among our clients. To effectively navigate unhealthy conflicts requires a broad skill set spanning empathy taking, assertiveness, mediation, restorative practices, and other proven techniques. Join us at this interactive workshop to review these and other strategies which aid us in preventing, resolving, and recovering from difficult conflict situations.  Together we will build up our toolboxes so we can confidently respond to and recover from conflicts with systems involved youth and their families.

Learning Objective

  • To examine our belief system around conflict and how that impacts our approach to conflict resolution
  • To explore at least 5 conflict styles and practice applying them to challenging youth work scenarios
  • To learn at least 10 techniques for effective conflict prevention, intervention, and reconciliation
  • To review key components of mediation and restorative justice, applying these practices to 3-5 common situations faced with systems involved youth


9:30am-10:00am Welcome, overview, intros, opening circle & asset-based problem solving

10:00am-10:15am Exploring feelings towards conflict & how they influence our approach

I0:15am-10:45am  Conflict styles – what are our core styles and how to build on them

10:45am-11:00am BREAK (CEUs will not be issued for this time)

11:00am-12:30pm Conflict resolution toolbox – prevention, intervention and reconciliation, part I

12:30-1:00pm LUNCH (CEUs will not be issued for this time)

1:00pm-1:15pm Post lunch conflict resolution energizer

1:15pm-2:45pm Conflict resolution toolbox – prevention, intervention and reconciliation, part II

2:45pm-3:00pm BREAK (CEUs will not be issued for this time)

3:00pm-4:00pm  Practice of skills learned and application to client scenarios

4:00pm-4:30pm Resource share, final reflection, closing circle and evaluations

Meet Our Trainer

Jon Gilgoff is an accomplished change agent with over thirty years of experience working with diverse nonprofit and public sector clients through direct services, training, and technical assistance. He is founder and former Executive Director of the award-winning Oakland-based nonprofit Brothers on the Rise.  Jon is a licensed social worker, certified mediator, published writer, and recipient of a Jefferson Award for Public Service.  He has held fellowships with the Bowne Foundation, Bend the Arc, LeaderSpring, and Lead East Bay.  Jon received his B.A. from Tufts University, his Master’s in Social Work from Columbia University, and is currently pursuing his PhD through University of Maryland, Baltimore.  He also trains and consults around a wide array of issues, including white anti-racist ally and accomplice work, gender and culturally responsive practice, conflict resolution and restorative practices, as well as program and organizational development.

This course meets the qualifications for (6.0) BBS CEUs for LCSWs and MFTs as required by the California Board of Behavioral Sciences & is provided by Fred Finch Youth Center, CAMFT Provider #045295.

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