Improving Our Collaboration by Understanding Cross-Cultural Communication on Teams

Nicole Klasey, Psy.D. 

Training Description

Social service providers come from different ethnicities and different cultures. Culture impacts our communication styles and interpersonal values. When we don’t understand our own communication styles or that of our colleagues it can lead to frustration and feelings of disrespect. The better we understand each other's communication styles and interpersonal dynamics the more effective services we can provide to system-involved youth.

Learning Objectives

1. Describe how culture impacts communication styles

2. Describe how culture impacts interpersonal dynamics