Developing Effective Communication Strategies for Responding to Crises with System-Involved Youth

Marya Wright, DSW, MSW

Training Description

This training is designed to help crisis responders develop effective communication strategies for intervening in crisis situations involving system-involved youth. Participants will learn to identify key concepts for responding to crises, understand reactions to crises, and apply verbal and non-verbal communication techniques, including active listening and empathy. The training also addresses ethical considerations such as confidentiality and professional boundaries. Delivered through PowerPoint presentations, videos, and group discussions, this training equips participants with practical skills to effectively support system-involved youth in crisis situations.

Learning Objectives

● Participants will acquire at least two tools for communicating effectively during a crisis involving system-involved youth.

● Participants will identify at least two barriers to effective communication and develop at least 2 strategies to overcome them when supporting system-involved youth in crisis.