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Thu, Oct 29


Online Event

De-escalation: Moving Crisis Intervention Back to Case Management

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De-escalation: Moving Crisis Intervention Back to Case Management
De-escalation: Moving Crisis Intervention Back to Case Management

Time & Location

Oct 29, 2020, 10:00 AM – 1:00 PM

Online Event

About the Event

Sonja Lenz-Rashid, PhD, LCSW

Training Description

This training is to help staff working with foster youth do community-based social work, case management, and clinical work. This training will include how to assess for and intervene with crisis intervention and de-escalation with clients who are experiencing a crisis. When working with youth it is imperative all staff know and understand their responsibility as staff in charge - and how to de-escalate clients when necessary. This training also covers content on how to move back to case management. Powerpoints, ice breakers, case vignettes, examples, small group sharing of scenarios will be used.

Learning Objectives

  • Practicing how to assess when a crisis situation occurs with children and youth
  • Practicing how to intervene with crises situations with youth
  • Practicing how to process post-crisis with clients and with other staff/supervisors


10:00-10:15am Types of crises brainstorm and discussion

10:15-10:45am Assessment techniques during crisis

10:45-11:30am Intervention techniques and Verbal First Aid

11:30am-1:00pm Processing post-crisis with clients and staff/supervisors

Meet Our Trainer

Dr. Sonja Lenz-Rashid, LCSW, is an Associate Professor of Social Work at San Francisco State University and a Co-founder and Faculty Research Evaluator of the SF State Guardian Scholars Program (GSP). Launched in 2005, the GSP serves over 90 current and former foster care youth on campus and has an annual budget of over $1 million (and is a non-profit on campus). Dr. Lenz-Rashid has studied the outcomes of, and best practice models for, former foster care youth at the national, state and Bay Area levels. Her research and publications have provided valuable feedback to child welfare administrators, legislators, and program developers in how best to serve these disenfranchised young people using evidence-based practice. She is also a consultant, trainer and clinical supervisor at a number of Bay Area non-profits serving children and youth being served by the foster care, juvenile justice, and behavioral health systems. She has over twenty-five years serving vulnerable youth in the San Francisco Bay Area.

This course meets the qualifications for (3.00) BBS CEUs for LCSWs and MFTs as required by the California Board of Behavioral Sciences & is provided by Fred Finch Youth Center, CAMFT Provider #045295.

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