De-escalation 101: Supporting System-Involved Youth in a Crisis

Sonja Lenz-Rashid, PhD, LCSW

Training Description

This training is to help support direct service staff working with systems-involved youth in the areas of social work, case management, and clinical work. This training will include content on assessment and intervention during crisis situations with clients who are psycho-socially and cognitively escalated and agitated. It is essential that all direct service staff members know and understand their responsibility as staff in charge - and how to de-escalate clients quickly and effectively. Powerpoints, videos, challenging case vignettes, small group sharing of scenarios will be used.

Learning Objective

• Skill: Practicing how to assess the different levels of crises when working with children and youth

• Skill: Practicing how to intervene with various crises situations with youth